Question 1

Sign in and account access

Accepted Answer

If sign-in fails, confirm you are using the same email provider you used when creating your account.

Question 2

Joining a hive

Accepted Answer

Use your family or hive invite code during onboarding. Codes are case-insensitive, but expired codes may need a new invite.

Question 3

Daily quiz availability

Accepted Answer

Each day includes a fresh set of questions for your hive topics. Refresh your app if a completed quiz is still shown.

Question 4

Scores and results

Accepted Answer

Results sync after each answer. If totals look stale, reopen the app while connected to the internet.

Question 5

Notifications

Accepted Answer

Enable notifications in iOS Settings if you are not seeing reminders for new quizzes.

Question 6

Account deletion

Accepted Answer

You can submit an account deletion request from our dedicated form at any time.